A: Our warehouses are located around the globe. For orders in the United States, it will normally take 10 to 21 business days. For other orders, please allow up to 8 weeks. All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 2-3 business days of payment. We will notify you by email when your items have been shipped.

Q: WILL MY ITEMS BE SENT IN ONE PACKAGE?

A: For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

Q: DO YOU DELIVER PRODUCTS INTERNATIONALLY?

A: Yes we do. We ships products worldwide

Q : HOW SECURE IS MY PERSONAL INFORMATION?

D-light adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Q : DO YOU OFFER A QUALITY GUARANTEE ON THE PRODUCTS IT SELLS?

Product and service is our priority, if you don’t get your product as you expected, we’ll consider taking it back! To be eligible for a refund or exchange, you must first email us at support@d-lightshop.com within 48 hours of receiving your order and include pictures of the damaged items.

Q : CAN I CHANGE THE DESTINATION COUNTRY ON MY ORDER?

After placing your order, you may not change your shipping from domestic to international and vice versa.



NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.